General Electric Sales Associate-Ambulatory EMR in Augusta, Maine

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

The Practice Sales Account Manager provides sales expertise for our existing customers. You will be responsible for creating and winning sales opportunities for ambulatory products, solutions and services with customers located in the Northeast Region. You will have exceptional outcome selling skills and a curiosity to understand customer business models, healthcare IT market, and operational profiles.

Essential Responsibilities:

In this role, you will:

  • Working as part of the account team, the ISR will help planand execute a detailed territory strategy to drive add on and upgrade salesthat will improve the value of installed GE software solutions. Meet/exceedsales quotas and activity levels for assigned territory by keeping salestrackers and account reviews. Prospects, qualifies, quotes and closes installedbase business in assigned area.

  • Grow assigned customer portfolio to achieve and exceed annualorder and revenue targets in designated product and/or services categoriesthrough outbound and inbound call activities.

  • Prioritize selling time to build and maintain a balancedfunnel of sales prospects to generate sales, achieve account penetration anddrive market share growth.

  • Develop and maintain consultative sales relationships withall key-buying influences in each account by using installed base information,sales and service reports/databases, new leads and cold-calling efforts.

  • Maintain complete knowledge of each account’s history,contacts and current and long-term purchase plans for designated products.Track call outcomes and opportunities through designated tracking processesand/or customer relationship management tools.

  • Act as primary salesperson for tactical sales opportunitiesby working directly with installed based customers to build value for ourofferings, present proposals, negotiate and secure the order, working throughboth GE’s internal sales and the external customers purchase processes.

  • Maintain/earn customer loyalty by providing best in classcustomer service to all GE Healthcare customers. Promote customer satisfactionby working with install and support organizations to resolve customer relatedsales issues. Record customer feedback and complaint information through theproper quality processes and channels.

  • Support and partner with field sales and service personnelin their efforts to sell strategic offerings and maximize account penetrationby identifying sales prospects, developing targeted account strategies,providing account/product information, participating in internal/customermeetings, developing proposals and providing account follow up.

  • Drive targeted marketing campaigns and follow up on Telemarketingto installed base customers.

  • Maintain thorough current and competitive product knowledgeand clear understanding of market dynamics to offer creative solutions tocustomers. Understand basic clinical applications, functions, features and benefitswith the ability to communicate them to customers


Basic Qualifications:

  • Bachelor’s degree, minimum of 3 years successful over thephone business to business sales experience requiring closure of sale over thephone, or minimum of 3 years GEHC experience in customer facing role(s)

  • GE Leadership Program Graduates will get credit towardsrelevant work experience, commensurate to the program they have completed

  • Proven and documented experience managing and exceedingannual operating plan exceeding 3M annually.

  • Minimum of 3 years selling experience with install basecustomer segment

Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals foremployment visas, now or in the future, for this job

  • Must be willing to travel

  • Must be located within 1 hour of major airport and locatedin one of the designated states

  • Must line in one of the following states - Maine, NewHampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New Jersey, NewYork, Pennsylvania, Maryland, Washington DC, Delaware or Virginia

Desired Characteristics:

  • Bring deep outcome selling experience and skills to thisrole to lead GE’s outcome selling approach at each of our strategic customersites to drive growth in region orders, sales and operating profit

  • Develop and drive the strategic growth vision andobjectives, including participating in essential operating rhythm processes asa member of the ambulatory customer sales team

  • Strong communication skills and ability to synthesizecomplex issues and communicate clearly. Exceptional follow-up and response tocustomer requests, daily sales and account management activities.

  • Meet assigned quarterly and yearly order, sales andstrategic account objectives in the assigned territory.

  • Lead outcome selling account planning process with eachstrategic account to establish a deep understanding of their business outcomesand needs, and align and quantify our value proposition with our customer’sspecific business outcomes

  • Proficiency in computer skills in Microsoft Office Suiteproducts

  • Proven track record of sales success, meeting and exceedingsales targets, and penetrating new accounts/markets/competitive throughproficiency in prospecting, lead qualification, sales and negotiations

  • Highly motivated goal-oriented self starter with ability towork autonomously and as part of a team, takes initiative to make thingshappen, identifies what needs to be done and does it.

  • Exceptional interpersonal skills - strong verbal phonecommunication, effective benefit-oriented presentation skills and robustinfluencing skills with persistence to overcome objectives.

  • Excellent organizational, project management and timemanagement skills, including multi-taking and ability to prioritize and meetdeadlines, follow up and attention to detail. Adaptable to multiple requestsand daily changes.

  • Ability to interact effectively with all levels of anorganization, both internally and with external customers.

  • Creative Problem Solving –Strong analytical skillsdemonstrating ability to identify root causes of problems; generate andevaluate creative alternative solutions; implement problem resolutions quicklyand effectively with fact-based decisions.

  • Dependable: Being reliable, responsible, dedicated, committed,and fulfilling obligations

  • Adaptable/Flexible: Being open to change (positive ornegative) in response to new information, different or unexpectedcircumstances, and/or to work in ambiguous situations in a high pacedenvironment with changing needs

  • High Integrity: Accepting and adhering to high ethical,moral, and personal values in decisions, communications, actions, and whendealing with others

  • Experience with Customer Relationship Management tools

  • Basic understanding of technical/medical equipment andservices, preferred knowledge in applicable specific GE Healthcare care areasdesired


Locations: United States; Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia; Located within 1 hour of a major airport in the designated states listed