Walgreens BEAUTY ADVISOR in BATH, Maine
Provides customers with courteous, friendly, fast, and efficient cosmetic service and information and maintains department records, inventories and appearance.
Models and delivers a distinctive and delightful customer experience.
Assists in other store functions, as requested (e.g., assisting customers at the register, maintaining other departments).
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Proactively develops regular customers and calls those customers when their preferred items are on sale.
Maintains awareness of and communicates Walgreens community events to colleagues and customers.
Consistently attempts to cross sell customer by showing items on sale or complementary offerings.
Uses testers to demonstrate product and drive sales and leverage items from Saturdate and/or purchase products.
Collects and offers manufacturer’s coupons to the customer.
Assists in constructing and maintaining cosmetic department displays to include mandatory, promotional, seasonal, and sale merchandise displays in a timely, clean and neat fashion. Assists in performing resets and revisions.
Ensures proper SIMS on-hand quantities of all merchandise in the cosmetic department and reviews SIMS orders with Store Manager.
Implements Company asset protection procedures to identify and minimize profit loss.
Keeps stockroom cosmetic merchandise neat, organized, and to minimal levels. Ensures rotation of merchandise from stock area to sales floor, limiting amount of overstock as much as possible.
Registers customer and/or employee purchases on cash register and collects cash and distributes change as required; processes voids, returns, rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes inventories, maintains on-hand records and reviews merchandise orders; checks-in and prices merchandise when required.
Responsible for retrieving items from lock-up and checking outdates.
Reviews KPIs daily, to understand how they perform within store and district to set improvement goals with management.
Has working knowledge of store systems and store equipment.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance.
Attends training and completes PPLs requested by Manager or assigned by corporate.
Maintains professional appearance at all times.
Job ID: 94610BR
Title: BEAUTY ADVISOR
Company Indicator: Walgreens
Employment Type: Full-time
Job Function: Retail
Full Store Address: 11 STATE RD,BATH,ME,04530-6014
Full District Office Address: 11 STATE RD,BATH,ME,04530-6014-10077-S
External Basic Qualifications:
Require willingness to work flexible schedule including evenings and weekend hours.
Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)
Six months experience in cosmetics and knowledge of beauty products.
Prior work experience with Walgreens.
Store: 10077-BATH ME