Sodexo Operations LLC Environmental Services / Custodial Manager 2 in LEWISTON, Maine

Unit Description

Central Maine Medical Center has served a vast expanse of Maine for more than 125 years. The hospital opened in July 1891 as Central Maine General Hospital, a name conceived by the hospital’s founders to communicate their vision of establishing a lasting, regional health care resource; or in the words of Edward H. Hill, M.D., the driving force behind the hospital’s creation, a hospital that "could expect to receive ... support and patronage from our community and from regions far beyond as would give it the largest usefulness." Serving patients "from regions far beyond" continues to be integral to Central Maine Medical Center’s raison d'être. As Central Maine Medical Center continues expanding its medical services, its mission remains unchanged: providing the best possible healthcare to the region's residents.

Sodexo is hiring a Environmental Services / Custodial Manager 2 for Central Maine Medical Center. The Custodial Manager role will lead, develop, and train a team of 35-40 employees with an emphasis on client satisfaction at all times. The ideal candidate for this position will have previous management experience in Environmental Services in a hotels, hospital, or healthcare setting along with solid knowledge of Sodexo EVS Systems and processes including FOSS, CARES, ENGAGE, TRAKKAR, UOS, Gold Check and Black Light inspections. High energy for fast paced environment. Must be familiar with Joint Commission and Hazmat Standards and must be able to work independently. This position Monday- Friday and will require some weekends and holidays. This is2nd shift

(3-11:30) position.

Must have proven ability in:

  • Positive interaction with clients

  • Follow up and communication

  • Handling multiple priorities

  • Working in a matrix organization

  • Interaction with a diverse group culturally and work groups - to ensure positive customer interaction

  • Spanish speaking is a plus

  • Must have prior expeince managing a custodial department in a health-care environment

The “Hands-On” manager primarily handles day to day operational functions and ensures unit level, corporate, employee relations, safety, training, and unit operating systems compliance. Managing in a strong union environment is a plus but not a requirement. Client engagement and patient satisfaction is essential for the success of this role.

Required: Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel, and PowerPoint; good communication and presentation skills; detailed oriented, and well organized


Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.

Key Duties

-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.

-Provide leadership and direction to non-exempt employees

-Coordinate/conduct employee training

-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)

-Interact with outside vendors

-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.

-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.

-Reviews and maintains assigned areas of the Sodexo/Client budget commitments

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 70663

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time